Q&A with the Leader of Alstom's North American Train Life Services (TLS) Business

Recently, we had the opportunity to sit down with Tommy Aspinwall, Vice President Train Life Services (TLS), Alstom Transport North America, to talk about the exciting activities taking place within Alstom's growing TLS business. Let's hear what he has to say.

Q: Can you tell us about Alstom's North American TLS activities?

We have 4 main value streams:

• Selling parts - this can consist of spot sales or under an availability or Full Materials Management (FMM) contract.
• Renovation/overhaul - this ranges from complete rail car overhaul such as the PATCOand MBTA project to component repairs. It also includes repair of locomotives and cars that have be damaged in operation.
• Maintenance/Condition Based Maintenance (CBM) - we can manage both traditional maintenance, which is normally based on time or mileage, or CBM where components are changed based on condition.
• Technical support - this covers a number of activities, such as engineering troubleshooting, obsolescence management, warranty support or installation of equipment.                    

Q: What are your top goals for TLS?

Our key goals are very clear, we have to deliver our Quality, Cost, Delivery (QCD) commitments to the customer and to the business while adhereing to the objectives of our 3 year and strategic plans.

Q: What are some of the key initiatives you and your team are working on to achieve these goals?

We are working with our Hornell colleagues to ensure we deliver the PATCO project, while ensuring a good start up of both MBTA projects.  We work very closely with our customers to ensure satisfaction by delivering what we have promised.

Find out more about Alstom TLS. 

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