FlexCare Sustain: Rail parts, repairs, and overhauls for safe and reliable fleets
Flexcare sustain at a glance
- Simple and fast parts ordering and delivery
- Reduced inventory with digital warehouse
- 24/7 support through worldwide network of service centres
- For Alstom and other OEM parts and components
- Overhaul solutions for all major subsystems
- Proactive obsolescence management
Maximise the availability and longevity of your rail assets with Alstom’s FlexCare Sustain™ solutions for parts, repairs, overhauls and obsolescence management. We offer flexible contracts from on demand orders to long-term agreements, with committed costs and lead-times. Alstom provides 24/7 customer care through our worldwide network of service and repair centres to sustain the safety and reliability of your fleets for the long run.
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One-stop-shop for all your parts, repair and overhaul needs
Save up to 50% on parts and components by repairing instead of purchasing new ones. As an original equipment manufacturer and maintainer, Alstom offers the broadest portfolio of rail parts and repair services to bring your assets back to like-new condition, while saving you money. Our experts are located all around the world to support you with your needs, regardless of where your fleets operate.
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Any part, anytime, anywhere
Alstom is your partner for worldwide spare parts supply and fast delivery with a broad catalogue of over three million referenced parts. Our supply chain expertise ensures we deliver optimal system availability commitments through flexible commercial offerings, from parts supply on demand, to vendor managed inventory, to long-term agreements. We monitor and replenish our customers stock and critical parts as they use them, meaning zero lead times for locally-held parts, and guaranteed 48-hour delivery from our central warehouse. Our return on experience helps us to anticipate your future needs and enhance predictive maintenance, while providing you with lower inventory and higher availability.
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Short lead times with additive manufacturing
Alstom is using additive manufacturing technology to bring parts to customers in a faster and more sustainable way. We print rail parts using various high-quality materials, including polymers, ceramics and metals. We send digital files of parts from our digital warehouse around the world to our 3D printing hubs, so parts can be printed close to you and delivered as quickly as possible, ensuring optimal system availability. We also have a panel of qualified suppliers to support with larger project needs.
StationOne marketplace for sustainable parts supply
StationOne™ is your digital solution for simplifying sustainable online parts sourcing. Our B2B online marketplace provides a platform for operators to purchase parts and components for their fleets, with over 158,000 products from various rail sector vendors, including Alstom. Ordering is simple, with personalised support and real-time information on your order. StationOne offers circular economy solutions, from second-hand to repaired parts and equipment, as well as overstock, allowing you to reduce your carbon footprint.
Worldwide component overhaul expertise
No matter where your fleets are operating, Alstom experts are nearby to help. Our ten component services centres provide specialised support and a customised maintenance plan for all major rolling stock subsystems including power modules and switchgears, traction, bogies, brakes and train control management systems. We bring your components back to their original condition by leveraging technical expertise, engineering capabilities and knowledge on all key components as an original equipment manufacturer.
Proactive obsolescence management
Rolling stock typically have a lifetime of up to 40 years, and it is inevitable that various electronic components and sub-systems will become obsolete over time. We sustain the safety and reliability of fleets with proactive obsolescence management. Alstom has a proven obsolescence management track record with solutions from monitoring to full reverse engineering, or to sustain the technology, to extend service life and reduce the lifecycle costs of your fleet. Our approach includes a thorough root cause analysis, collaborative efforts with suppliers, and a focus on cost-effective management strategies.